We’ve been shortlisted for a CSR and Customer Service Award!
- Posted by: Justin Stronge
- Category: General
We’re thrilled to share some incredible news with you all – we’ve been nominated for not one, but two awards
The first award shortlist is for Excellence in Customer Service at the Plant & Civil Engineer Plant, Construction & Quarry Awards 2023. Our fleet team have worked exceptionally hard to make sure we meet the demands of our customers, so we are really proud to get some well-deserved recognition.
The second award nomination for the CSR (Corporate Social Responsibility) Award by Business Eye Magazine Northern Ireland for our Charity Challenge with Air Ambulance Northern Ireland. It recognised the whole Simplicity Family who took part and contributed to our Charity Challenge in July.
Plant and Civil Engineer- Excellence in Customer Service
Plant & Civil Engineer is the leading magazine for the construction, quarrying, and civil engineering sectors in Ireland. Renowned for its comprehensive coverage, it stands as one of the top publications in Ireland for delivering industry updates, hire-related information, civil engineering insights, product updates, and authoritative editorials.
At Simplicity, we take great pride in our commitment to providing exceptional customer service. It’s not just a department; it’s a philosophy that permeates everything we do. This recognition is a testament to our unwavering dedication to our customers and our continuous efforts to go above and beyond in delivering top-notch service. It’s an honour that reflects the hard work and dedication of our entire team.
We believe that outstanding customer service isn’t just about meeting expectations but exceeding them. It’s about listening to our customers, understanding their needs, and providing solutions that truly make a difference. It’s about being there for our clients at every step of their journey.
Business Eye Magazine- Corporate Social Responsibility Award
Business Eye is the leading business magazine serving the Northern Ireland marketplace. It is renowned for its offbeat approach, humour and emphasis on current key business issues.
The CSR award recognises our charity challenge for Air Ambulance NI. Over the course of several weeks, we covered an astonishing 3,171 kilometres through 646 activities, including long walks and tough runs, and received a whopping £7,330 in donations. Each step brought us closer to our goal and, more importantly, closer to the heart of our community.
What made the difference though, is how we have made a tangible difference in the community. Through this initiative, we have not only raised much-needed funds for Air Ambulance Northern Ireland but have also helped to raise awareness about their invaluable work.
Looking to the Future
As we eagerly await the results, we remain committed to raising the bar and setting new standards in customer service, CSR and beyond. It’s a journey that we’re excited to continue, and we’re thankful for the support and encouragement of our customers and partners along the way.
We’re proud of this shortlisting, and it motivates us to strive for even greater heights. At Simplicity Group, customer service excellence and working for the community will always be a cornerstone of our business.
Thank you for being a part of our journey, and we look forward to celebrating our achievements with you. Stay tuned for updates, and keep your fingers crossed as we eagerly await the awards ceremony. Together, we’ll continue to build,
Join the Simplicity Group Family
Find out more about our telecoms, telematics and Vehicle CCTV solutions or follow us across Linkedin and Facebook to keep in touch with our journey or chat with our team at any time to discuss how our solutions can work for your business.