We are excited to share that you can now reach us on WhatsApp! Connecting with us has never been easier. Whether you need support, have a sales enquiries, or want to learn more about our services, our team is just a message away.
Our team will be available as normal Monday – Friday 8.30am-5pm. With WhatsApp, you can reach us quickly and conveniently, ensuring that your questions are answered and your needs are met with the care and efficiency you deserve. Start a conversation with us today and experience seamless communication at your fingertips.
How to use Whatsapp to Reach Simplicity Group
Here’s a simple step-by-step guide to using the WhatsApp live chat on the Simplicity Group website:
1. Visit the Website
Our WhatsApp Live chat will appear on every page of our website. You’ll find it at the bottom right corner.
2. Let us know the nature of your enquiry
Select the option to connect with either our telecoms team or our fleet team.
3. Open WhatsApp
If you’re on a smartphone, this will redirect you to your WhatsApp app.
If you’re using a desktop, you’ll have the option to either scan a QR code to open WhatsApp on your phone, which will connect you to the Simplicity Chat, or access WhatsApp Web directly.
4. Start Chatting
We’ve pre written a message you can send us for support or type your message in the chat window and hit send. A representative will respond to assist with your enquiry.
5. Stay Connected
Keep the conversation going for further assistance or save their WhatsApp number for future use.
That’s it! You’re now connected to their support team via WhatsApp.
Or open a case…
Alternatively, you can visit our support page to open a case and get in touch with our team. For more information, explore our telecom or fleet solutions and chat with a team member to discover the best options for your company today!
Would you like to add Whatsapp support to your website and Business?
Find out the features of WhatsApp for Business and how businesses can be adopting this business messaging solution