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Horizon Telephone System

Features you can easily control

Horizon puts you in complete control of your phone system and comes with an extensive range of call handling and management features, all operated through an easy-to-use web interface.

Empower your staff with ‘one number anywhere’

Horizon conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers need only dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.

An on-demand service with no hidden costs

As Horizon is hosted on your behalf, you only pay for what you need on a simple per-seat basis. As you’re not buying a PBX, there’s no major hardware investment and no financing costs to consider.

Enables flexible working

Horizon helps businesses become more efficient by enabling flexible work environments through hot-desking, home working, and extending the service to mobile devices.

Number choice

You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located. Have a London number in Leeds!

A business continuity solution

Unexpected events such as snow, floods, strikes or utility roadworks won’t disrupt your business. Because Horizon sits in the cloud, the service provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.

Interested in VoIP

Transform your business communications with Horizon

WHAT MAKES HORIZON DIFFERENT?

Our Hosted IP PBX solution moves the functions of onsite PBX hardware to the cloud. Instead of connecting telephones to an on site PBX, your handsets connect to a dedicated router on the UK’s most secure data centre. This enables you to make and receive calls via VoIP. You get all the features of an on site PBX and more, delivered seamlessly to desk phones, computers, and even mobile devices.

Horizon provides high standards of phone interoperability with its useful desktop and mobile clients plus a choice of premium handsets from a range of manufacturers.

With an experienced in-house software development team, we can provide a positive user experience for both service use and performance monitoring.

We lead on quality of service, scale and reliability. In addition to the network, we can easily and quickly transfer your existing phone numbers onto the Horizon platform.

Supporting millions of business users worldwide, the world’s leading call controller platform from Broadsoft sits at the heart of Horizon providing the broadest feature set and a sole focus on delivering the richest user experience in unified communications.

A complete
communications solution for your business
Call recording

Record inbound or outbound calls for compliance, customer service or audit purposes. This optional feature allows secure online access to file storage and retrieval of call details. You can set Horizon to record some calls, all calls or record calls on demand.

Administrator interface

Horizon provides IT managers with a powerful administrative management capability while giving employees freedom to control calls quickly and effectively. Set up is quick and easy and you can choose to pass down control to the user or you can retain control of the individual user features.

Easy-to-use interface

Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

Auto Attendant

You can use Auto Attendant to provide callers with call routing options for different areas of the business or create announcements to inform callers of details such as opening hours and website address when the office is closed.

OUR HORIZON CUSTOMERS

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HORIZON OPTIONS

Soft client options

Horizon Enquiry Form