Ericsson LG iPECS Cloud System
Introducing Ericsson LG iPECS Cloud System
Take your business communications to the next level with the Ericsson LG iPECS Cloud system.
The iPECS phone system is one of the most versatile around. It can service businesses with offices, customers and staff across the UK & Ireland. It features voice, video, chat, conference and AI features.
What is Ericsson LG iPECs Cloud System?
The Ericsson-LG iPECS Cloud System is an internet phone system. The phone solution, also known as a hosted PBX, is a next-generation, fully cloud-hosted system. The iPECS Cloud allows you to access your communications from anywhere and scale effortlessly as your business grows. It delivers both telephony and unified communications over the internet.
Benefits of an Ericsson LG phone system
Flexible & Scalable
Secure
Improve Productivity
Future proof
User Friendly
Feature Rich
Ericsson LG iPECS Phone System Features
Whatever it is, we can adapt to you with optional extras that boost productivity by making your work simpler and smarter!
iPECS (IP Enterprise Communication Solution) is developed by Ericsson-LG. It is a scalable and flexible unified communications platform which meets the needs of businesses of all sizes. It integrates voice, video, messaging, and collaboration tools into a single system. Whether deployed on-premise, in the cloud, or as a hybrid solution.
The iPECS phone system is versatile and suits a wide range of industries. Here are some of the key industries it’s best suited to:
1. Professional Services
2. Hospitality (Integrations & cross stakeholder communications)
3. Manufacturing & Logistics
4. Financial Services- (Includes built in PCI Compliance)
Integrations
The iPECS VoIP System can integrate with Microsoft Teams and all major CRMs. That means you can continue to use the applications you use as normal. The system will work to associate the information currently in your CRMs with your phone system.
iPECS One- Work Remotely or from Home
Hybrid work has become the new standard. The Ericsson LG iPECS Cloud System is a modern business phone system that supports voice and video calls and instant messaging. It’s accessible from any web browser or mobile device, no matter where you are.
You can easily transfer calls between locations and collaborate seamlessly with team members working remotely. Or check your colleague’s real-time availability to streamline communication and boost productivity.
LG iPECS Analytics
Learn more about your customers using the iPECS Analytics. Read custom dashboards and reporting on all the call-related KPIs you need to track. From managing resources to analysing caller behaviour. Get the insight to make informed decisions and drive performance.
AI & Live Chat Function
With the system, you can transcribe calls and get a digestible summary, customer sentiment analysis, and clear action points to follow up.
Or, add a live chat feature that can integrate with your website to help users easily find content or information. And you won’t even need to lift a finger. The automated system uses AI to find answers, direct sales enquiries or assist users before they even reach out.
You can also utilise the WhatsApp for business or Live Chat option.
PCI- Compliance Made Easy
For companies that need to stay compliant and take payments over the phone. The PCI compliance automates the process in moments with PCI for iPECS.
So you can cut down self-assessment time, simplify the process, and ensure any card details shared on calls are totally compliant and safe. PCI for iPECS gives peace of mind to you and your customers.
A Phone System for Ireland and Northern Ireland
iPECS Cloud is ideal for businesses operating across Northern Ireland and the Republic of Ireland. As a fully cloud-based phone system, it connects all users. Whether in Belfast, Dublin, or remotely. Teams can share numbers, extensions, voicemail, and call routing, with seamless internal calling. It’s easy to scale, supports remote work via mobile and desktop apps, and requires only a stable internet connection.
Why Choose Simplicity Group
At Simplicity, a unique level of service and support lies at the core of our business. Our account managers are dedicated to supporting their client’s reach and exceeding their expectations. Our customers are at the forefront of what we do, and we believe we can offer a competitive price and a better service than any other provider.
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Ericsson LG IPECS Cloud System
Yes. iPECS is highly scalable and can be tailored to suit small businesses, growing mid-sized companies, or large enterprises. You can start with a small deployment and expand as needed.
Absolutely. iPECS includes mobile apps, web access, and softphones that allow employees to make and receive calls, chat, and collaborate from anywhere, on any device.
Yes. Number portability allows you to keep your existing business numbers when transitioning to an iPECS system.