ASK THE EXPERT: Using Webex for Better CollaborationWritten by Daniel Williamson, Business Development Manager
When it comes to business communications, choosing the right platform can make or break your team’s productivity. Daniel Williamson, Business Development Manager at Simplicity Group highlights the Cisco Webex platform as one of the standout options.
Reflecting on the platform, Daniel said, “Webex is steadily emerging as one of the most powerful unified communications platforms. Its resurgence isn’t by chance. It’s the result of Gamma’s investment and the tailored solutions we can deliver for each business, making Webex a true game changer.”
So, what makes Webex stand out from other cloud platforms? According to Daniel, it comes down to three major reasons:
- AI innovation
- Solid security
- Outstanding meeting and collaboration tools.
Read more below as Daniel takes us through these 3 aspects
1. AI at the Core of the Experience
Modern business demands smarter tools. The rapid rise of AI is clear to see. Convenience is often at the centre of what we do, and you can use AI across so many things.
That can range from consulting Chat GPT for a question. Or, using Siri, Google Assistant or Alexa. Even your social media feed is catered to you via AI content.
Webex has jumped on the trend. Leveraging AI with the following features:
- Real-Time Transcription and Translation:
Webex can automatically transcribe meetings in real time, offering translations in over 120 languages. So, no more scrambling for notes or struggling with language barriers. - AI-Generated Meeting Summaries and Smart Highlights:
Missed a meeting? No problem. Webex automatically creates concise summaries and highlights key points, making catchups faster and easier. - Embedded Video Casting with Vidcast:
Take videos of your computer screen or make simple messages. Vidcast uses AI-powered video creation and helps in things like automatically generating captions, making videos more accessible. - Live Audience Engagement with Slido:
Add interactive polls, Q&As, and quizzes right into your meetings with Slido. Slido uses AI to analyse audience interactions in real time. This is great for keeping audiences engaged whether they’re remote or in person.
Daniel’s thoughts
“Webex’s AI tools aren’t just cool add-ons. They genuinely change the way you collaborate and make meetings way more effective.”
2. Best-in-Class Security
Security isn’t optional, especially when sensitive business information is on the line.
Webex sets itself apart with:
- End-to-End Encryption: Your communications are fully encrypted, ensuring privacy from start to finish.
- Secure Meeting Passwords: Extra layers of authentication to keep unwanted guests out.
- Compliance with Global Standards: Full compliance with regulations like GDPR, giving you peace of mind that your data is protected.
Daniel’s thoughts
“Security is one of the reasons we feel completely confident hosting critical meetings and client discussions on Webex. You can’t afford to take risks, and Webex doesn’t make you.”
3. Superior Meeting and Collaboration Features
Webex isn’t just about video calls. It’s a full collaboration suite designed to make teamwork seamless.
- HD Video and Audio:
Crystal-clear quality ensures that it’ll be as good as meeting someone face-to-face. - Interactive Features:
Enjoy digital whiteboards, in-meeting chat, emoji reactions, and content sharing to make sessions dynamic. - Personal Rooms:
Every user gets a dedicated personal room with a unique URL. This makes it easier to start meetings with internal teams or external clients. - Webinars and Events:
Host polished, interactive webinars and hybrid events with Webex’s built-in tools. - Breakout Rooms:
Break large meetings into smaller groups for brainstorming, training, or focused discussions.
Daniel’s Thoughts
“Whether it’s quick internal meetings, client presentations, or large webinars Webex adapts perfectly to what we need. Plus you don’t need any of the clunky workarounds you find on other platforms.”
Final Thoughts
Cisco Webex might have once fallen out of the spotlight, but today, it’s setting the standard for what a business communication platform should be.
Thanks to next-level AI, uncompromising security, and feature-rich collaboration tools, Webex is once again a leader. That’s why it’s trusted by us at Simplicity Group.
If you’re looking for a platform that’s smart, secure, and built for the future, it’s time to take another look at Webex.
Contact us for a Webex Demo
At Simplicity Group, we are driven by a commitment to exceptional customer service and operational excellence. As a platinum partner of Gamma, we are sure that we can deliver the best systems available in the market, coupled with a personalised touch of local customer service.
Chat with our team today for a free, no-obligation demo of the system or to find out how Webex can help your business. Alternatively, find out more about our Horizon Webex solution and Cloud Telephone systems available online.
Daniel WilliamsonBusiness Development Manager
About the Author:
With over a decade of success in sales and business development, Daniel has developed a deep understanding of the business communications market. Currently driving strategic growth at Simplicity Group, he brings deep expertise across a broad range of phone systems and communication platforms. He specialises in helping businesses identify and implement the solutions best suited to their unique needs. Dan’s strength lies in his adaptability and sharp understanding of the ever-evolving digital sales landscape